Finding The Best Insurance Company for Your Medicare Supplement

The Best Insurance Company?

From time to time, when I meet with prospective clients to help them get the best Medicare coverage for the lowest rate, someone will announce something like: “I have been told that [fill in the blank] is the best insurance company for a supplement.” Or, “My friend told me I need to get a Medicare supplement with [fill in the blank, again], because he has that [insurance] company and hasn’t had to pay any medical bills.”

Interestingly, each time I hear that similar story, the insurance company changes. One time it might be United Healthcare, the next time it might be Aetna, then it might be Cigna, etc. So, which IS the best insurance company when it comes to a Medicare supplement?

The simple answer is: There is NO best insurance company when it comes to a Medicare supplement. Why is that? I’m glad you asked.

Medicare in Control

The reason is because of Medicare. First of all, Medicare has designed the supplements, but has handed them over to private insurance companies to administrate and to sell them. When a private insurance company, such as Cigna, Aetna, etc. agrees to administrate a Medicare supplement, no change can be made to that supplement—not in the benefits of the plan, not in the way the company pays on those benefits, not on anything! This means that a supplement, such as Plan G, will work EXACTLY the same no matter what insurance company handles that plan.

Second, Medicare is in control of Medicare coverage, not insurance companies. When someone has Medicare and a Medicare supplement, it is Medicare that determines what is covered, not the insurance company that handles your supplement. Medicare coverage is one area where insurance companies are NOT in control. So, on a medical charge, when Medicare approves that charge (meaning Medicare will cover it), the supplement automatically follows. In that case, the supplement will simply fill in the Medicare coverage gaps, outside of any deductible, etc. associated with that supplement. (For example, Plan G uses the Medicare Part B deductible as its annual deductible, which, in 2016, is $166. Once that deductible is met on Medicare Part B charges, the supplement picks up the rest of any covered Medicare charges.) Thus, the same supplement will work in the exact same way, no matter what insurance company administrates it.

Same Medicare Plan, Same Medicare Coverage

So when someone states that the insurance company they have for their supplement is the best because they have not had to pay anything on their medical charges, it is simply because of the plan they have, not because of the insurance company they have. If someone has not had to pay any medical bills, including a doctor’s office charge, it is simply because they have Plan F (and the charges have been covered by Medicare). Plan F will work EXACTLY the same, no matter what insurance company administrates it (as long as the charges are approved by Medicare). So, if the standard of the greatness of the insurance company for someone is that of paying no medical expenses, then every insurance company administrating a Plan F could be considered great.

The Two Differences Between Insurance Companies

The only real differences between insurance companies that handle Medicare supplements are twofold. First, the premium on any given supplement, such as Plan G, can vary from one insurance company to another. In fact, the variation on premium can be significant.

Second, rate increases can also vary from one insurance company to another. In fact, the rate differences can be considerable, such as a low of around 3 or 4% to a high of 25% (or more). Thus, an insurance company could initially offer a Plan G supplement at the lowest rate, but in two or three years that same company could be charging much, much more! So, what seemed to be a good choice initially—by purchasing a supplement with that company—could end up being a poor financial choice later.

Why the Rate Increase History Makes a Difference

Why should you be concerned about the rate increase history of a company? After all, if the premium increases, can’t you just change insurance companies? The answer to that second question also answers the first one.

After you pass the initial open enrollment period for a supplement (which expires six months after the month in which you turn 65), you can switch to a supplement with another company, but only if you can health-qualify. That means that certain health conditions, or a combination of other health conditions, could keep you from moving off of your current supplement.

This is what makes your choice of supplement companies critical. If you make the wrong choice—with a company having a history of exorbitant rate increases—you may could end up being stuck
with outrageous premiums down the road. Though past performance does not necessarily determine future results, it can be a very good guide of how your supplement premium will perform in the future.

What This All Means for You

So what does this all mean for you? It means that, when you are shopping for a supplement, don’t fall for the myth that one insurance company is better than another. As we have seen, a Medicare supplement will work the same from one company to another.

Second, though one of the two key differences on a supplement from one insurance company to another, it would be wise to not just go with the company that has the lowest premium. For, as we have also seen, rate increases will definitely figure into the determination of what you will pay down the road. Therefore, shop with an insurance agent who can show you companies that, not only have the lowest premiums, but also have a low rate-increase history. If you choose wisely in that regard, your wallet will thank you in the future.

What Is the Best Medicare Supplement Company?

So, what is the best Medicare supplement company? It is the company that will save you the most money—both now and in the future.


Shari BrockShari Brock
22:12 18 Apr 24
John sat down with both of us and explained everything and answered any questions we had. He researched for the best plans for us. Highly recommend!!
Eric GuvernatorEric Guvernator
03:16 16 Apr 24
With all the endless solicitations I had received as I approached my 65th birthday, I had never expected to feel so comfortable and relieved to have John guide me seamlessly through the process. I couldn’t have asked for a finer experience. Not really having a clue going into our meeting, I left having confidence that I was gifted with the perfect plan as well as an advocate in my corner.I continue to get timely explanations and guidance anytime I send a question on Medicare material.If like me you are approaching this monumental deadline, contact John and let him handle this important process. You will not be disappointed.
Judi CarrollJudi Carroll
23:28 15 Apr 24
John answered all my questions and found me a great plan at an affordable premium.
Lynn SmithLynn Smith
20:41 15 Apr 24
The change to Medicare and supplemental health insurance can be terrifying. John Claeys and The Claeys Group Insurance Services made the process unbelievably simple. John is incredibly knowledgeable and up to date on all of the latest requirements. He explained the process and my options in a very simple and concise way and easily helped guide me in making the best decision for my situation. I cannot imagine navigating this medicare system without him. I also feel confident that he will safeguard and watch my situation in the event of future changes. Knowing that he is watching out for me going forward is the best part of all!
Tena BoneTena Bone
18:06 15 Apr 24
John Claeys has been very thorough with every detail of this important decision for me and my future Healthcare. He has such a sweet and caring spirit. I can't imagine using anyone else for my insurance needs.
Dollene BrownleeDollene Brownlee
15:26 10 Apr 24
John was very helpful explaining different Medicare options
January ShubertJanuary Shubert
13:50 08 Apr 24
Excellent customer service. Professional and knowledgeable. Received what I needed and wanted at a reasonable price.
Melton TimmonsMelton Timmons
23:05 05 Apr 24
John is a great person first. As an agent he is very knowledgeable of the products and services he offers. For every question I had, he provided answers and solutions. I am very comfortable with him and if you need a capable agent, please contact John Claeys.
Rosa MartinRosa Martin
21:53 05 Apr 24
John is a very knowledgeable person in his profession. He has helped my husband, my sister, and myself to find the best affordable insurance for each of us…He made navigating through Medicare a breeze for me. He is willing to help in any way and any time of the day.Thank you John for all your help.
Johnny CoffmanJohnny Coffman
16:33 05 Apr 24
He explained the ins and outs of how Medicare works and clarified the confusion. Highly recommend John Claeys!
Mark BleuerMark Bleuer
22:48 03 Apr 24
John is very professional and courteous. His knowledge and attention to detail is exemplary. I can highly recommend Claeys Group Insurance. He does a great job.
sheila Rhynesheila Rhyne
14:58 03 Apr 24
I have had excellent customer service.Claeys insurance company has helped me for several years now and he does a wonderful job setting me up with the right insurance that fits my needs .I really appreciate the job he does and Thank you again.
Scott GillScott Gill
00:34 03 Apr 24
Highly professional with attention to detail. Felt like John was genuinely interested in matching my needs to the various options.
Karen DeemKaren Deem
21:02 02 Apr 24
John was very pleasant and professional. Medicare can be very confusing. He had all the answers for me.
Beth HamillBeth Hamill
17:52 02 Apr 24
I am so thankful for John's help and kindness...he explains everything so clearly and I feel confident that he is truthful and finding the best plan for me.
Margie FisherMargie Fisher
22:38 13 Feb 24
My husband and I have used John's services for several years, as do many of our friends. At no time has his recommendations let us down. He is kind, patient in making sure we understand our choices and was there for any and all questions afterwards. He would be our ONLY choice when it's your turn to use his insurance services. He will not let you down. What a professional! 🙂
Jerry JonesJerry Jones
02:27 08 Feb 24
John was very helpful in guiding me through the medicare choices. He explained everything thoroughly and answered all my questions.
marvitta hallmarvitta hall
23:31 07 Feb 24
Tonda SammonsTonda Sammons
21:26 07 Feb 24
Judy CraftonJudy Crafton
20:54 07 Feb 24
Mr. Claesy, was a pleasure to work with on just a short time table, my not paying attention to dates for Medicare changes! We really appreciated his response and meeting personally with us. We highly recommend him for your insurance needs. Thanks again for doing a wonderful service.
Dannie SkipperDannie Skipper
20:50 07 Feb 24
John was very helpful in selecting insurance companies for Roy. He demonstrated that he was very knowledgeable about what was available and what was needed. He made recommendations, provided details, and gave good advice to us. He was flexible and did what we asked of him to complete the process of selecting the best insurance companies for the situation. We are grateful for his help and pleased with the results.
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